About Us - The Lice Clinic

We are The Lice Clinic, a trusted spot for safe and effective lice treatments in Australia.

We have successfully treated 3000+ cases and take pride in our service delivery. Any stress associated with lice treatments, we aim to take it away with our efficient and affordable service delivery. We offer stigma-free and revolutionary head lice treatments for everyone without any hassles or worry. All our treatments are gentle, pesticide-free, non-evasive, and effective solutions with no side effects.

We combine innovative heat treatment technology adopted by experts worldwide and exceptional client service to strengthen our reputation as Australia’s premier lice treatment provider. We organise in-house training for our lice clinic technicians; with us, you will always receive expert and professional care. Our streamlined operations mean we never keep you waiting and deliver a no-hassles service. You will always leave our clinic completely satisfied with the treatment and with total peace of mind, knowing that your head lice problem has been resolved.

Our Story

Founded by pharmacists Lan Tran and Nancy Tse, we have been offering head lice treatments in Australia for the last 7 years. We are currently located at Advantage Pharmacy, Elsternwick. To cater to the increasing customer demand for availability and accessibility, we are expanding beyond the pharmacy – The Lice Clinic could be coming closer to you! Stay tuned as we expand our horizons.

Providing Families with Confidence & Peace of Mind

At The Lice Clinic, we understand that dealing with head lice can be overwhelming. That’s why we’ve made it our mission to offer families a safe, convenient, and guaranteed solution. With our revolutionary treatment technology and expert care, we eliminate lice quickly and effectively—so you can get back to life, worry-free.

With over 3,000 happy families and a 99.2% success rate, we’re the trusted destination for those seeking a stress-free, scientifically proven approach to lice removal.

Our Mission

To become Australia’s #1 head lice treatment service by providing a fast, safe, and guaranteed solution. We’re committed to successfully treating over 100,000 cases by 2029, ensuring every child and parent can move forward with confidence and peace of mind.

Our Vision

A future where no family has to endure the stress of a lice infestation. We envision a world where every Australian family has access to safe, effective, and professional lice treatment—because every child deserves to feel comfortable, confident, and lice-free.

Our Values

At the Lice Clinic, certain values govern our service delivery and it enables us to deliver exceptional and satisfactory lice treatments to our clients, every time. Trust us to abide by our values and deliver effective treatments, compassionate care and a comfortable and worry-free experience.

Accountability

We take full ownership of every treatment and customer experience. From the moment you step into our clinic to your follow-up care, our team is dedicated to clear communication, transparency, and delivering real results. We keep our promises because we know how much trust matters.

Excellence

Our work isn’t just about removing lice—it’s about delivering an exceptional experience. We follow strict hygiene standards and treatment protocols to ensure every family receives the best care possible. From our clinic environment to our expert team, we never compromise on quality.

Empowerment

We educate and empower both our team and our clients. Our technicians are trained to customize treatment plans and provide the latest lice prevention advice. We also give parents and kids the knowledge they need to stay lice-free with confidence.

Compassion

We understand that lice infestations can be stressful, frustrating, and even embarrassing. That’s why we approach every family with kindness, patience, and reassurance. No judgment—just expert care and a solution you can trust.